Refund policy

Refund policy

Wrong size? We'll exchange it. Message us first within 7 days of delivery and we'll guide you through it.

How to exchange

1. Message us at limitless.athleticwear@gmail.com with your order number, the item and the size you want.
2. Wait for our go-signal and return address.
3. Ship the item back unworn and unwashed. Missing tags or ziplock bags are okay.
4. Once we receive it, we ship out your new size.

Shipping costs

• Size exchange: return to us paid by buyer; replacement to you paid by Limitless.
• Faulty or wrong item: both ways paid by Limitless.

Good to know

• Exchanges are for an item of the same value or less.
• If the item you want is out of stock, we'll contact you to pick another item of the same price or less.
• Refunds are for faulty or wrong items only.

Faulty or wrong item

1. Message us within 7 days of delivery with your order number, clear photos of the item and the waybill, and a short note on the issue.
2. We reply within 1 to 2 business days. Once approved, choose a replacement or a refund.
3. If we need the item back, we cover shipping both ways. For small items like socks, we refund or replace from your photos, with no return needed.
4. Refunds are sent through GCash or bank transfer within 7 business days after we receive the item, or after approval if no return is needed.

Please check the size chart on every product before you order. All our apparel uses Asian sizing.